AMS maintains strict guidelines for hiring and training employees.

A thorough background check, comprehensive interview with AMS management, and collection or customer service experience in the commercial collection arena are mandatory.

To reinforce initial training, weekly meetings are held to address questions, provide updates about new or pending laws and procedures, and relay other pertinent information necessary to maximize staff performance.

AMS is a bonded corporation, with all employees covered under the corporate bond. We are licensed and carry an Errors and Omissions insurance policy.