Services

Outsourcing • Third Party Collections • Legal Forwarding

AMS offers accounts receivable management expertise. Our multi-lingual customer service representatives and network of affiliate attorneys specialize in worldwide debt collection.

AMS customizes collection programs, utilizing a combination of services identified as “Outsourcing”, “Third Party Collections” and “Legal Forwarding” to meet every goal and expectation set forth by an individual client.

Because AMS has the right people, experience and systems in place, nothing is left to chance. Our proprietary systems fulfill our clients’ needs and are unparalleled in the industry.

Outsourcing

AMS can assist you in a Customer Service capacity by communicating with your customers as a seamless extension of your Accounts Receivable Department. Our Customer Service Representatives will ‘gently remind’ your customers about past due payments. This method works effectively to collect your receivables, while preserving your important client relationships.

Custom Outsourcing Programs may include:

  • Dedicated telephone lines.
  • Custom scripts and correspondence, tailored to meet special needs and requirements.
  • Tiered Program: AMS will work placements in a customer service capacity for a pre-determined period of time (30-60-90-days), after which (or at your request at any point) placements will transfer to our Third Party Collection Program.

Third Party Collections

When a collection process is required, we recommend using our Third Party Collection Program. Run by a highly trained staff, this program can be customized to negotiate payments, resolve disputes and settle cases quickly and professionally. 

Custom Third Party Collection Programs may include:

  • Professional communications via phone, fax, mail and/or e-mail.
  • Use of skip tracers in the event the contact data provided are no longer valid.

Legal Forwarding

AMS has a full time Legal Forwarding Department and access to a national network of over 200 attorneys, all certified and bonded by the Commercial Law League of America. If our internal efforts do not bring about a resolution, and an account warrants legal action, we will recommend that you litigate the claim. There is no up-front cost to forward an account to an attorney for a demand and review process.

Professional and Accredited

(201) 871-0044
F. (201) 871-1197
info@amscollections.com

PO Box 540
Fair Lawn New Jersey 07410

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