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AMS provides its clients with full on-line access to
their accounts 24 hours a day, 7 days a week. The client setup procedure includes
identifying, if a client wishes, on-line access to review cases, provide updates
and/or receive payment reporting.
Utilizing Client Access software, you can enter into the AMS system,
and once a User Id and Password
are provided, you will be directed to a customized menu for your company.
On the menu you will find many options to assist you. Some of the key options are as follows:
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Debtor Look-up: This function sends you to a secondary screen, where you can access all of your portfolio
accounts using either the debtor name, account number or invoice number, or AMS Claim number,
should you have it. Once into the debtor screen, the client can review the account
information, collector notes and payment transactions.
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Daily Cash Receipts This report will give the client a summary of payment transactions
for a specific day or date range, breaking the transactions into two categories – payments
made directly to the client and posted at AMS on that day and payments received at AMS and
posted on that day.
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Payment Posting Register This report will expand on the daily cash receipts report,
showing remittance information such as the debtor’s check number, the AMS remittance
check number and amount, the A-Bill invoice number for direct payments and the payment type,
either partial, full or settlement.
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Performance Report The crown jewel of the AMS reporting package, this
comprehensive document gives the client a full status of all accounts referred in the
past 12 months as well as all accounts older than 12 months which remain in an open status,
legal status or partial payment plan status. The report reflects accounts in three
categories – active accounts, inactive accounts considered uncollectable due to
circumstances such as out of business or unlocateable and inactive accounts closed as paid
in full, settled or all efforts exhausted. It also shows account status on the open files,
such as promise to pay, good number, skip, etc. and gives an overall collection recovery
rate on both dollars collected and number of claims collected.
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Monthly Batch Track Report This report shows the client the collection information on
placements for a 12-month period by each placement month. It breaks out the original
placement as well as the collected dollars, accounts closed as uncollectable and closed as
paid or efforts exhausted.
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